FAQ
Clear answers about Amanah trust.
The short version: Amanah helps you inspect evidence, not blindly trust a single label.
Understanding halal status
Is Amanah a halal certification body?+
No. Amanah is a discovery and trust layer. We surface evidence from certification bodies, restaurant claims, websites, community confirmations and other sources so users can make a clearer decision.
What does Halal Certified mean on Amanah?+
It means Amanah has matched a specific restaurant branch to certification evidence. Where possible, the profile should show the certifier, certificate details, expiry, scope and freshness.
Which public halal statuses does Amanah use?+
Amanah uses Halal Certified, Halal Restaurant Claimed, Community Confirmed, Community Suggested, Halal Status Unknown, Not Halal and Previously Halal. Partially Halal is used as coverage language when only selected meats or dishes are supported.
What does Halal Status Unknown mean?+
Halal Status Unknown means Amanah does not yet have enough reliable public evidence. It is not the same as saying the restaurant is Not Halal.
What is the difference between status and coverage?+
Status explains why Amanah is showing halal information, such as certification evidence, a restaurant claim or community confirmations. Coverage explains what the claim covers, such as the whole menu, selected meats or selected dishes.
Evidence and verification
Why do you show alcohol and pork information?+
Different diners have different thresholds. Amanah treats alcohol and pork transparency as first-class information so people can decide before they travel.
Why does Amanah care about branches?+
Halal status can differ by branch. A brand-wide claim should not automatically apply to every location unless the evidence explicitly supports that scope.
How fresh does evidence need to be?+
Fresh evidence is stronger than stale evidence. Amanah should show when evidence was observed or last checked, and old evidence should lose weight over time.
How does Amanah determine the evidence rating?+
The rating combines source strength, branch match, menu scope, freshness, reviewed community confirmations and conflicts. Certification evidence usually carries more weight than a restaurant claim, and both carry more weight than a weak or old community signal.
Is the evidence score a halal ruling?+
No. The score explains how strong Amanah's supporting evidence is. It does not replace your own religious judgement, a certifier's ruling or direct confirmation with the restaurant.
Community and corrections
Can community confirmations change a halal status?+
Yes, but only after review. One or two qualifying sources can support Community Suggested; three or more can support Community Confirmed. Ordinary visit reviews, concerns and certification records stay separate.
Can restaurants correct their information?+
Yes. Restaurants can suggest corrections or submit missing details. Trust-sensitive changes should enter review before they affect public labels.
What should I do if something looks wrong?+
Use the correction flow on a restaurant profile, or add a missing place for review. Amanah is designed to improve when users and restaurants provide better evidence.
Independence
Will paid promotion affect halal information?+
No. Payment can never buy halal status or evidence strength. If Amanah later adds promotion, it must be clearly labelled and separate from halal information.
Want the deeper explanation?
Read how Amanah thinks about evidence, ratings, recency and branch-level verification.